Sometimes it Makes Sense to Ask for a Refund
Sunday, June 8th, 2008When service is bad, where do you draw the line and ask for a refund? I’ve usually been one to suck it up and just not use the service again but recently I found myself turning over a new leaf. Sarah and I went out on a date Friday night for one of those fancy pizzas that costs more than lobster. That was great, I enjoyed the service and the food. After dinner we wanted to go see a movie. I told her I wanted to see “Iron Man” because I like Robert Downey Jr. and because I read several reviews saying it was a great flick. Though it wasn’t her top choice (Sex and the City of course was her request) she acquiesced since it is my birthday Monday and we went to see Iron Man. It might be safe to say it looks like a guy’s movie.
Okay, I lied. We never got to see it. We were quickly told it was cash only since the credit card machines were down. I went across the street to the atm at a liquor store and it cost me $3.50 in fees. The theater was packed and gang thug types were all over the place. A few of them were actually starting to rap out loud. That was annoying and rude, but when we got to our seats and realized there was no air conditioning (it was about 100 degrees) I had my fill at that point. I approached the 20-something manager and he started giving me a hard time because I wanted my cash back. Not that I have anything against 20-somethings, I have some respected friends and colleagues in ther twenties. This guy, I do not respect. He kept offering me credits. I’m telling you, I will never go back to that theater again. The manager had a pin on that said “Philly Rocks.” Well, maybe he should go check out some Philadelphia jobs. Anyway we are lucky there are two theaters up here in the high desert so we have a choice. We listened to some great music on the HiFi on the way home and the night ended up okay. Have you had a time when you drew the line and asked for a refund?
